We want every order to arrive right. Most items in our shop are either printed to order for you or shipped directly by a partner supplier, so the rules depend on the type of item.
Printed items are produced just for you after you order. If your item arrives damaged, misprinted, or defective, or your package is lost in transit, contact us within 30 days of delivery with your order number and a clear photo of the problem. We'll send a free replacement or a refund. You don't need to send the item back.
Because each printed item is made for you, we can't accept returns or exchanges for the wrong size or color, or if you change your mind.
Some products ship directly from a partner supplier. Their return window, conditions, and return address are shown on the product page and follow that supplier's return terms. Please contact us before sending anything back and we'll arrange the return with the supplier.
Digital products are delivered instantly, so they are non-refundable once delivered. If you were charged twice, never received access, or can't use what you bought because of a problem on our side, contact us within 30 days and we'll fix it or refund you.
Email hello@mindfulin.com with your order number. Refunds go back to your original payment method.
Mindful Innovations LLC · New Brighton, Minnesota, USA
